Sunday, December 28, 2008

Effective Leadership and Parenting for Tough Times. Advice for CEOs, Legislators and Parents

There is an essential relationship between parenting and leadership. In fact, I might say that parenting is leadership in its, "pure" form. The role of a parent is to build America's future leaders. I say that parenting is "pure" leadership because parents, must motivate their children to excel.

Good leadership is almost always motivational. But out in the real world, leadership need not be motivate. In some corporations and correctly in the armed services leadership is defined by power. An individual may work well for a company or carry out a mission without necessarily respecting the leader. Officers in the armed forces can expect compliance.

However, if parents base their leadership on power, especially with an adolescent, the result is disaster. In a corporation, a leader may fire an employee. But you can't fire your kids!

Both parents and effective leaders realize that forcing compliance is not effective. So the question comes down to: "how do I motivate people?” or life's great question in general: “How do I get people to do what I want when I can't make 'em do it?!”

Leadership types:

Love and Logic defines three types of leadership styles.

These leadership styles are obvious both in parenting and in businesses. When all goes well and people are happy and the mission is being accomplished, almost any leadership style works. Truthfully, all three leadership styles work with small children.

So the real question boils down to which leadership style works in tough times or for most people. Which leadership style works when things are not going well?

Helicopters

Helicopter parenting is based on taking care of others, rescuing them, and it generally hustling around to be helpful. Many parents and leaders resort to the helicopter style on an unconscious basis because they hope folks will be grateful and therefore comply. Unconsciously, most helicopters hope that if they do enough for people, they will become dependent and thankful for bountiful help. Their unconscious hope is that if their children need them, they’ll be nice and comply.
(Many accuse the United States government of this very course – Giving out federal dollars to encourage a dependency that will eventually rob individuals of freedom to be non-compliant or responsible for themselves. Without responsibility, there can be no real freedom .

Ultimately helicopter leadership results in a hostile dependency. Those receiving the help end up feeling angry at themselves for a needing to help and it generally angry at the other person because they don't, "give me enough". This is expressed by the well-known expression, "He bites the hand that feeds him." Or, “The government doesn’t give me enough for all four children!”

Helicopter parenting generally involves a rescue.

Wanting to rescue is part of our human goodness. But there is an important rule that must always be followed:

It is generally ineffective to go more than half way for a chronic problem people have caused themselves!

It is human nature for one to want someone else to handle his problem - It is temporarily helpful to have someone go more than half way for us. And if it is not to solve a chronic problem we have caused ourselves, that may be effective.

However, it is very easy to get sucked in to providing too much help or rescue. Once the rescue goes more than half way, for chronic problems people have caused themselves, the metaphor is pushing a roller coaster up over the top of the first hill, pushing it one car over the top. As soon as that happens, a tipping point is reached and that the situation mechanics massively change and of the pusher is no longer has control of a runaway situation.

Note all the modifying words in this important Rule for Rescue: “generally”, “more than”, “chronic”, “caused themselves”. This means it is generally quite safe to go more than half way for an acute problem or a chronic problem in that people have not caused themselves.

This important rule applies to a cousin who might be sucking off your grandfather or to a car company coming to the taxpayer for a bailout.

Ultimately rescuers and of those they rescue may develop a symbiotic or codependent relationship. They come to need each other! Parents, businessmen and the banks that go to others or the government for bailout have all discovered, once you owe people massive amounts, you no longer have a lender but a partner. Now, because of the symbiosis, the helpor has no choice other than to become involved in attempting to rescue a failing helpee or system.

Drill Sergeant Leadership:

Drill Sergeant leadership will work in those situations in which leadership is based on power. It works well in those situations where sacrifice is demanded rather than requested. It works in situations where a consensus or discussion could be destructive win a mission must be accomplished.

I remember how well this was expressed by my first Sergeant at Fort Leonard Wood when, in 1956 I enlisted in the Army at age 16:

Let's get something straight. I is here to think. You mens is here to do! I is here to tell. You mens are here to respond. That is because my mens live. In a battle, you mens won't know what to do and you will die. So you men's mustn't try to think. You mens need to listen to me!”

Obviously drill Sergeant parenting is an easy quick way parent young children: "Get up there and you do your homework now!" “Turn off that TV now!” Drill Sergeant parenting, in short, works in all situations where everyone, be it enthusiastically or resentfully, buys into the power of the leader. It is fast and it can be effective. Certainly the easiest way to govern is benevolent dictatorship. The problem, of course, is that power corrupts and absolute power corrupts absolutely. So the benevolent dictatorship almost always becomes malevolent.

As I said before, almost any type of leadership works when things are going well. But when things go poorly, drill Sergeant parenting always results in mutual resentment. The leader is resentful toward the troops that didn't carry out the mission as it was outlined and the troops are resentful that the mission was demanded in the first place.

Consultant Leadership:

Consultive the leadership is the only effective type of leadership when the use of power is not an option. Thus, wise parents of adolescents rely on consultant parenting. Consultive leadership has many advantages.

1) it encourages individual responsibility
2) it keeps the problem are on the individual who owns it.
3) It leads to neither the codependency of helicopter leadership or to the resentment of drill Sergeant leadership.

Consultive leadership generally relies on the use of questions.
Now questions are very powerful. When we are telling a person what to do or even when we are rescuing them, we can never really be sure that they are paying attention to us or our message. In fact, I have heard parents give long lectures to their children about how to have friends. When I instruct the parents to ask the child what they, the parents, just said, the child boils down a 10 minute lecture into, "mom said,’ be nice’.” Think how much time would have been saved if mom had simply said “be nice” in the first place! And the only way she would ever know what her child was hearing is to ask.

When a speaker is giving a talk, after lunch, audience attention may drift as the blood sugar levels drop. And every speaker knows that the way to wake the audience up-indeed having them all look at the speaker like a deer in the headlight, is to say, "Now I am going to ask an important question and I am going to choose one of you to answer it..."

Questions are very valuable. This is why a good counselor is able to charge $50 an hour for giving good answers. But a wise therapist charges $100 an hour for asking thoughtful questions.

Even if leadership is based on power it generally never hurts to ask a lot of questions, gather information and to let people know that, in a consultive way, you care about what they think. The first step is always to attempt to build a consensus. Certainly, as President Truman said, the buck stops with the leader. However, before the buck stops it's good to talk about how it might be spent. Because a leader in a power position can always rely on his power, it is essential to try other things first. The parent of a young child can always demand particular behavior. But let's try other things first.

I sometimes hear that consultant leadership is too time consuming. But I have found that is really not true. Being a consultant leader means spending time it before the decision is made. Helicopter and Drill Sergeant leaders spend time after the decision is made when they clean up the mess. Either way time is spent.

Leadership Styles result in very different outcomes when times are tough:

Depending upon the style of leadership, there are major important differences in how things work out when things have gone wrong. We and drill Sergeant leadership has been used and things go wrong. Every body is resentful toward each other.
When helicopter leadership has been used and things go wrong there is always a result and guilt and blame. The leader feels guilty: "what more could I have done?" "Where did I go wrong?" In other words, because much of the responsibility of how things go lies on leadership, then leadership does quite a bit of handwringing. When leaders demonstrate guilt, those beneath them, and either employees or children respond with blame. Guilt and blame go together like bread and butter.

So the reciprocal relationship in Drill Sergeant leadership is resentment-resentment and in helicopter leadership is guilt-blame.

There tends to be a much happier outcome when things go wrong following consultant leadership. Questions are asked of the employees or child:

• "What could you have done differently?"
• "How do you think you'll handle it in the future?"
• "What have you learned from this?"
• “How do you think you will handle the consequences?”


If the leader shows empathy toward the child or employee the result is a delightful combination of affection and self examination: “Gee mom, thanks for understanding. Next time I'm going to..."

Drill Sergeant parenting and helicopter parenting always involve the parents overtly or covertly taking responsibility for how things turn out. The beautiful thing about consultant parenting lies in the fact that parents are there to help, give their ideas and concerns, but the responsibility for how things turn out is with the child. Needless to say, the older the child the more responsibility they can handle. No young child is capable of handling all the decisions that must be made for their own benefit.

What has happened to personal responsibility?
Where has it gone?


Ideally leadership encourages responsibility. Government should ideally encourage responsibility in citizens, and parents encourage responsibility in children. Unfortunately, at least on a national level, the opposite appears to be happening.
In the winter of 2008, there was a great hue and cry throughout America that there is a general lack of responsibility. Both individually and corporally.
Banks lent money they did not have. Huge funds attempted to back worthless securities. People invest without knowing where their money is invested. Folks take out mortgages that no thinking person would attempt. American car companies built cars no one wanted, but asked taxpayers to pony up for their mistakes. Banks sliced and diced mortgages and derivatives, not knowing what they contained and want taxpayers to pay for their mistakes. Yes everyone wants a bailout for poor choices they made.

It does no good to whimper about or decry a lack of responsibility . The concept of "Responsibility" like "acting appropriately" is one of those issues that can’t be nailed down. Responsibility is a cotton candy term. It is fluffy, it melts, but has no substance.
Showing responsibility is simply the shadow side of the more tangible, accepting responsibility.

It is only when people are expected to accept consequences can responsibility result.

This is why rescue and bail out are so ineffective in building character-either a national character or character in children.

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